The Ritz-Carlton, Suzhou

Hotel · Suzhou,

The Ritz-Carlton, Suzhou

The Ritz-Carlton, Suzhou sits within China Central Place in the Gusu District, next to the historic Gusu ancient city, with 190 rooms, three restaurants and a Club Lounge on the fifth floor.

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Overview

The Ritz-Carlton, Suzhou sits within China Central Place, a new development in the Gusu District, next to the historic Gusu ancient city. The hotel has 190 guestrooms and suites, five event and meeting venues, and three restaurants: Biao Xia for Huaiyang cuisine, Alkanna for international dishes, and Feng Pan Ting, a tea lounge built around Suzhou's tea culture.

Rooms are organised by view, either Gusu garden or city, and by whether they include access to The Ritz-Carlton Club Lounge on the fifth floor. The design follows Suzhou's architectural vocabulary: black lines against white surfaces, a restrained palette, and simple geometry throughout. The Ritz-Carlton Suite, on the 18th floor, covers 306 square metres and looks over the old city and garden architecture. The Club Lounge serves food and drink through the day, with hors d'oeuvres from 5:30pm to 8pm, and opens an outdoor terrace to guests booked into Club-level rooms.

The hotel stands within walking distance of Pingjiang Historic Street, Shantang Street, Hanshan Temple, and two UNESCO-listed gardens, Lingering Garden and Humble Administrator's Garden. The Suzhou Museum, designed by I. M. Pei, and the H+ Art Museum, designed by Tadao Ando, are also nearby. On site, guests have a 128-square-metre fitness centre on the LG2 floor, open 24 hours, and an indoor heated pool on the same floor, open from 6am to 11pm. Biao Xia, the hotel's Chinese restaurant, has been selected for the Michelin Guide 2026.

Rooms
190
Minimum stay
1 night
Check in
15:00
Check out
12:00

Why we like it

  • 190 guestrooms and suites within China Central Place, Gusu District
  • Three restaurants: Biao Xia, Alkanna and Feng Pan Ting
  • The Ritz-Carlton Club Lounge occupies the fifth floor with an outdoor terrace
  • The Ritz-Carlton Suite covers 306 square metres on the 18th floor
  • Biao Xia is selected for the Michelin Guide 2026
  • Walking distance to the UNESCO-listed Lingering Garden and Humble Administrator's Garden

Gallery

Rooms & suites

Categories shown for orientation. Your travel advisor will confirm which are available for your dates and recommend the one that suits the trip.

  • Deluxe Room

    Guest room finished in the hotel's black-and-white Suzhou-inspired style, available with one king bed or two double beds, facing the city.

    Up to 2 guests
    1 King or 2 Double
    City view view
  • Premier Room

    Guest room in the same restrained palette, facing the Gusu side of the hotel with views toward garden architecture, available with one king bed or two double beds.

    Up to 2 guests
    1 King or 2 Double
    Gusu view view
  • Club Room

    Guest room with access to The Ritz-Carlton Club Lounge on the fifth floor, available with one king bed or two double beds, facing the city.

    Up to 2 guests
    1 King or 2 Double
    City view view
  • Club Panorama Studio Room

    Studio room with Club Lounge access and a king bed, facing the Gusu side of the hotel.

    Up to 2 guests
    1 King
    Gusu view view
  • Deluxe Suite

    One-bedroom suite with a king bed and a city view, finished in the hotel's black-and-white palette.

    Up to 2 guests
    1 King
    City view view
  • Premier Suite

    One-bedroom suite with a king bed, facing the Gusu side of the hotel with views toward the garden architecture.

    Up to 2 guests
    1 King
    Gusu view view
  • Club Premier Suite

    One-bedroom suite with Club Lounge access, a king bed and a Gusu view.

    Up to 2 guests
    1 King
    Gusu view view
  • The Ritz-Carlton Suite

    The hotel's largest suite, on the 18th floor, covering 306 square metres with Club Lounge access and a king bed. It overlooks the old city and Suzhou's garden architecture and is used for both private stays and meetings.

    306 m²
    Up to 2 guests
    1 King
    City and garden view view

Amenities

  • Restaurant
  • Bar
  • Fitness Center
  • Indoor Pool
  • Club Lounge
  • 24 Hour Room Service
  • Meeting Space
  • Daily Turndown Service
  • Same Day Dry Cleaning
  • On-Site Laundry
  • Wake-Up Calls
  • Complimentary Wi-Fi
  • Electric Car Charging Station
  • Complimentary On-Site Parking

Reserving through us

Included when your travel advisor confirms this stay

  • Daily breakfast for two
  • Room upgrade on arrival, subject to availability
  • Property credit or equivalent where the house offers one
  • Early check in and late check out on request
  • Welcome amenity and your travel agent known to the general manager

Eligible preferred amenities are applied wherever available, subject to the property at the time of stay, and are confirmed in your proposal.

Location

Suzhou,

West Lake, tea terraces and canal towns an hour from Shanghai by train.

Questions

What time are check-in and check-out at The Ritz-Carlton, Suzhou?
Check-in at The Ritz-Carlton, Suzhou is at 3:00pm and check-out is at 12:00pm. The minimum age to check in is 18.
Does the hotel allow pets?
Pets are not allowed at The Ritz-Carlton, Suzhou, according to the hotel's pet policy.
Is there a Club Lounge at The Ritz-Carlton, Suzhou?
Yes. The Ritz-Carlton Club Lounge is on the fifth floor, with an oriental-inspired garden setting, daily culinary presentations and an outdoor terrace. Access requires a Club-level room or suite booking; loyalty programme status alone does not include it.
What restaurants are at the hotel?
The hotel has three restaurants: Biao Xia for Chinese cuisine, Alkanna for international dishes, and Feng Pan Ting, a tea lounge themed around Suzhou's tea culture.
How far is the airport from the hotel?
Sunan Shuofang International Airport is about 37 kilometres from the hotel. Shanghai Hongqiao International Airport is about 90 kilometres away. The hotel does not provide an airport shuttle.
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